What Data We Collect and Why
When you open a crikya account, we collect the details you provide during registration — your name, email address, mobile number, and the payment method you link, whether that is bKash, Nagad, or Rocket. We also record transactional data each time a deposit or withdrawal moves
-
1
through your account wallet. Device data such as your browser type, IP address, and session timestamps are logged automatically to protect your account from unauthorised access. We do not sell your personal data to third parties. Payment-rail data — including bKash wallet numbers and Nagad or
-
2
Rocket transaction references — is handled under strict access controls and is used only to process your account transactions and verify your identity. Your data is stored on servers with encryption in place. We retain account data for as long as your account remains active and
-
3
for the period required by applicable financial and legal obligations. Eligibility to use our platform depends on your local law and the eligible regions we serve — if you are unsure whether access is permitted where you are, we recommend checking local regulations before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.